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Awarded

Language Services

Published

Supplier(s)

thebigword Group Ltd

Value

72,859,239 GBP

Description

Contract extension option to 31 July 2024 is being utilised. BTP requires a single supplier to provide a tailored, end to end solution for all language service requirements 24 hours a day, 365 days a year: • Face to Face Interpretation Services (F2F) • Translation/Transcription Services (TMS) • Telephone Interpretation Services (TI) • British Sign Language (BSL) • Video Remote Interpreting (VRI) Provision of interpreters is governed by the Police and Criminal Evidence (PACE) 1984. If a suspect requires an interpreter for interview or the taking of a statement BTP must arrange for one to be present. The requirement shall also be available to victims of crime and witnesses and during daily / operational contact with members of the public as well as meet BTP's Welsh language translation (WLT) obligations. As the contract will serve various business areas, in preparation for tendering, a number of business users and stakeholders have been consulted across B Division, C Division, Crime, Fatality Investigations, Justice, Custody, BTPA and Corporate Communications.

Timeline

Award date

2 years ago

Publish date

7 months ago

Buyer information

British Transport Police

Contact:
Cynthia Crawford
Email:
cynthia.crawford@btp.police.uk

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Notice topics

General public servicesProvision of services to the community

Related topics

Fire-brigade and rescue servicesPublic security, law and order servicesJustice servicesDefence servicesForeign affairs and other servicesAdministrative services for business operations

Source

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