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Stale pre-tender

Customer Insight Platform - Hertfordshire

Published

Value

60,000 GBP

Description

The Seven Force Commercial Team are supporting Hertfordshire Constabulary in identifying interested organisations in delivering an Insight platform that will enable Hertfordshire Constabulary to gain insights from residents, victims, service users and providers. The document has been prepared to provide suppliers with initial material to aid them in understanding the requirement for Hertfordshire Constabulary regarding a Customer Insight Platform that captures the Voice of the Customer (VoC) and Voice of the Employee (VoE). The platform will enable Hertfordshire Constabulary to gain insights from anybody who lives, works, studies or travels through Hertfordshire. The platform is also required to obtain the Voice of the Employee and insights from partner agencies. The platform will support and inform local and national statutory requirements and, organisational strategic drivers such as Local Policing Priority Setting, Safeguarding and Public Contact

Timeline

Publish date

8 months ago

Buyer information

Hertfordshire Constabulary

Contact:
Ope Ore
Email:
ope.ore@essex.police.uk

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Notice topics

Database systemsNetworking, Internet and intranet software packageSoftware consultancy servicesSoftware programming and consultancy servicesSoftware-related servicesSystems and technical consultancy services

Related topics

Customer survey servicesSoftware supply servicesSoftware maintenance and repair servicesSoftware consultancy servicesSoftware configuration servicesSoftware reproduction services

Source

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