Provision of Telecare Serivces

Description

The Council is intending to advertise a tender opportunity for provision of telecare services in February 2025. The Telecare provision will include delivery of a response service provided in customer’s homes who are aged 18+ with a range of social care eligible needs. Bidders are required to carry the appropriate accreditation through the Technology Enabled Care Services Association (TSA) and comply with all standards through the Quality Standards Framework. Redcar and Cleveland Borough Council will openly advertise the contract opportunity on ‘Open’. ‘Open’ is our new e-procurement platform which is gradually replacing the NEPO portal (Proactis). Attached is Market Engagement Presentation which provides information on the proposed service and details of the procurement process as well as information on how to register on 'Open'. If you have any questions regarding the Presentation please email them to: abbie.hartley@redcar-cleveland.gov.uk before 12 February 2025. Keywords: Telecare Services, Technology enbaled care