Dynamic Purchasing System for the Provision of Digital Services for Co-Managed Care

Description

The Authority is establishing a collaborative Dynamic Purchasing System (DPS) for the Provision of Digital Services for Co-Managed Care. The DPS comprises seven categories (lots) as follows:- 1. Personal Data Store (PDS) 2. Health Data Exchange (HDE) 3. Personal Health and Care Records (PHCR) 4. Long Term Condition Services / Remote Monitoring Services 5. Care in Place / Independent Living 6. Mental Health and Wellbeing 7. Smart Housing / Communities Lot 1: Personal Data Store (PDS) Suppliers must complete the Single Procurement Document (SPD) Scotland and meet the minimum entry criteria, detailed within this Contract Notice, to be established on the DPS. Cloud infrastructure that supports citizen-controlled storage and exchange of personal data and identity assets safely, securely, and straightforwardly. A Personal Data Store (PDS) allows users to have complete control over and reuse their data as they move between services and sectors. Other platforms or applications can access a PDS through a suite of publicly available (but governed) APIs. The PDS provides a 'single source of personal truth' to empower the user and reduce the effort and cost for individuals and their services. The PDS does not store all data but is used to harmonise access to and reuse of data so that it feels to users like a single record. The PDS does not replace medical records held in Clinical Data Repositories or equivalent systems elsewhere, but the PDS could integrate with these systems to empower the citizen further. This method is the Scottish Government Digital Identity Programme's favoured approach for identity asset management across the Scottish Public Sector. Suppliers must provide details about the services you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Suppliers should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more categories (lots). Lot 2: Health Data Exchange (HDE) Suppliers must complete the Single Procurement Document (SPD) Scotland and meet the minimum entry criteria, detailed within this Contract Notice, to be established on the DPS. Cloud infrastructure that focuses on citizen generation, reuse, and control of personal data only concerning health services. The HDE provides common data sharing 'plumbing' to support the integration of new patient-professional co-management applications, devices, and stores. For example, it may support integration with consumer wearables, medical devices (e.g., ventilator, blood pressure cuff) and self-management applications (e.g., diabetes, weight management). It can provide common identity, consenting and data sharing capabilities so that a citizen can consent to any connected application sharing data with any other connected application. It might already integrate with a range of applications and devices, and / or with clinical records and offer third parties the reuse of these platform level integrations. Suppliers must provide details about the services you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Suppliers should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more categories (lots). Lot 3: Personal Health and Care Records (PHCR) Suppliers must complete the Single Procurement Document (SPD) Scotland and meet the minimum entry criteria, detailed within this Contract Notice, to be established on the DPS. Cloud infrastructure that can handle elements common to a PDS or HDE (data storage and sharing between the citizen and health and care services). Personal Health and Care Records (PHCRs) focus more on the user experience/interface supporting literacy, dialogue, decision making, and care planning. Importantly, they usually work across conditions, groups, and services. They can offer a method to unify the guidance, alerting, messaging, and data feeds from other data-sharing infrastructure to create a more coherent, multi-purpose interface for citizens with multiple needs. A PHCR may support discovery of other digital applications or services and may act as a launch point into these additional services. A PHCR can also help citizens share essential information with a broader support network, like family and carers, if they choose to. Overall, their purpose is to enable more holistic care and more active co-management by the citizen. NHS Digital in England defines PHRs here https://digital.nhs.uk/services/personal-health-records-adoption-service/personal-health-records-adoption-toolkit/initiating-a-personal-health-record/personal-health-records-definition. Suppliers must provide details about the services they you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Supplier should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more categories (lots). Lot 4: Long Term Condition Services Suppliers must complete the Single Procurement Document (SPD) Scotland and meet the minimum entry criteria, detailed within this Contract Notice, to be established on the DPS. The Challenge -Existing health and social care pressures exacerbated by Covid-19 with rising waiting times for diagnosis and treatment, unsustainable levels of admission to hospital. -Long term conditions are increasingly difficult to manage with increased dependence on remote care and third sector to support holistic care, independence and re-ablement. -Many people now have more than one long term condition, making siloed, condition specific work even less sustainable. Opportunity -New ability for citizens to share their experiences, needs, preferences and activity data. -Asynchronous, remote service delivery that can shift from appointment-based care to ongoing dialogue-based care using data sharing, messaging, and citizen self-assessment. -There is an opportunity to expand on existing innovations to consider further shifting the balance of care into the community and enhancing the care model through: - More cooperation with care homes, third sector and other community groups. - More ability to screen and gather data to support diagnosis and decision making through high street-- based or home testing. - More ability to structure services around symptoms or needs based pathways rather than solely focus on conditions or specialities. Suppliers must provide details about the services they you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Supplier should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more (categories) lots. Lot 5: Care in place / independent living Suppliers must complete the Single Procurement Document (SPD) Scotland and meet the minimum entry criteria, detailed within this Contract Notice, to be established on the DPS. Challenge -Existing health and social care pressures exacerbated by Covid-19. A rising need for community based social care services to support personal independence and prevent admissions / support discharge from hospital. -Multi-agency responses are often needed with largely paper based, and limited, sharing of data across these groups when assessing, coordinating and joint planning to support the individual. Opportunity -Joint assessments are resource intensive and often a lack of awareness / access to alternative support mechanisms results in more reactive and costly and methods being required. Opportunity -New ability for citizens, their informal circle of care and professionals across agencies to use digital tools to created shared care assessments, timelines, and plans. -Social prescribing targeting more preventative and holistic care can be enabled by using digital navigation and discovery tools to support both individual and professional decisions. -Providing tools to support discovery and navigation around the use of personal budgets / self-directed support and meet needs in a more responsive manner. Suppliers must provide details about the services they you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Supplier should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more categories (lots). Lot 6: Mental Health and wellbeing Challenge -Mental wellbeing is becoming an increasing issue in most developed societies across the world. There are increasing numbers of people isolated or lonely, exacerbated by the pandemic and especially problematic in rural communities. -Rise in lifestyle related ill health and associated pressure on health and care services. -Lack of connectedness between digital self-management applications and NHS services. Opportunity -New ability for citizens to share their activity, lifestyle, mood, and other wellbeing data. -New digital therapies (e.g. online Cognitive Behavioural Therapy) are increasingly available. -Digital technologies offer the opportunity for increasing access to digital services. Accessing this kind of wellbeing support can be normalised, discrete and not carry with it the same kind of stigma as has been the case before. -New ability for citizens and their informal circle of care to connect using digital tools to support communication, peer support and entertainment. -The use of digital navigation and discovery tools to support both individual people to find support and opportunities to connect with other people. Suppliers must provide details about the services you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Suppliers should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more lots. Lot 7: Smart Housing / Communities Suppliers must complete the Single Procurement Document (SPD) Scotland and meet the minimum entry criteria, detailed within this Contract Notice, to be established on the DPS. Challenge -There are growing pressures on health and care services because of the ageing population. -Many of the needs are not acute or do not start this way, with many older adults needing support to stay independent in their own homes. -In parallel there are increasing numbers of people isolated or lonely, exacerbated by the pandemic and especially problematic in rural communities. Opportunity -New networking and connectivity capabilities – allowing for homes and communities to be better connected for lower effort and cost. -New ability to equip homes with digital technologies – either on the consumer side – e.g. voice assistants and smart heating or on the independent assisted living market – e.g. tracking activities of daily living and identifying trends. In both cases this can help to identify problems early to allow proactive steps to be taken to retain independence. -New ability for citizens and their informal circle of care to connect using digital tools to support communication, peer support and entertainment. -The use of digital navigation and discovery tools to support both individual people to find support and opportunities to connect with other people. Suppliers must provide details about the services you can provide under this category (lot) including 2 relevant examples of services carried out in the last 3 years, as specified for each category (lot) being applied for. Examples from public and/or private sector may be provided. Suppliers should submit their examples using the submission document provided and responses should not exceed 2 x A4 sheets, as set out in the procurement documents. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each category (lot). A copy of the 4C1.2 Response Template can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with the relevant examples and uploaded. Suppliers can apply for one or more lots.