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Awarded

Seguimiento de bajas España y Portugal

Published

Description

El Servicio consiste en identificar, describir y analizar en profundidad el nicho de clientes que abandonan la compañía, con el fin de establecer e implantar medidas correctoras que permitan minimizar las tasas de bajas, así como definir posibles estrategias de recuperación de clientes y entender qué estrategias de captación está realizando la competencia Lot 1: El Servicio consiste en identificar, describir y analizar en profundidad el nicho de clientes que abandonan la compañía, con el fin de establecer e implantar medidas correctoras que permitan minimizar las tasas de bajas, así como definir posibles estrategias de recuperación de clientes y entender qué estrategias de captación está realizando la competencia

Timeline

Publish date

2 years ago

Award date

2 years ago

Buyer information

Endesa, S. A.

Contact:
Farah Cova Alonso
Email:
farah.cova@enel.com

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Notice topic

Market research services

Related topics

Social research servicesFeasibility studyPerformance review servicesMarket-testing servicesSurvey servicesMarket and economic research; polling and statistics

Source

Ted (OJEU)
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