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Awarded

Voluntary and Community Sector Mental Health Support

Published

Supplier(s)

Samaritans

Value

375,000 GBP

Description

HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support. 1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.

Timeline

Award date

2 years ago

Publish date

2 years ago

Buyer information

HM Revenue & Customs (HMRC)

Contact:
Fintan Bradley
Email:
fintan.bradley@hmrc.gov.uk

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Notice topics

Dedicated-business telephone network servicesElectronic message and information services

Related topics

Teletext servicesElectronic information servicesElectronic message servicesCommunication land-line rentalTelephone switchboard servicesSatellite circuit rental services

Source

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