Customer Satisfaction Tracker
Published
Description
This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).
Timeline
Award date
2 months ago
Publish date
4 days ago
Buyer information
Office of Communications (Ofcom)
- Email:
- procurementnotice@ofcom.org.uk
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