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Awarded

Award of Fixed Line Telephony

Published

Supplier(s)

Maintel Europe Ltd

Value

707,965 GBP

Description

Replace current ISDN30 connections with SIP and replace Avaya MES with Avaya Aura / Avaya IP Office / Cloud telephony solution. Bidder to provide a telephony managed service to install feature packs and upgrades as required. 1163 extensions, 29 Contact Centre Agents with call recording. Solution must assure PCI / DSS compliance. Supplier to manage full transfer from old to new service with no downtime. All to complete before end Dec 2022.

Timeline

Award date

2 years ago

Publish date

2 years ago

Buyer information

Clackmannanshire Council

Email:
Procurement@clacks.gov.uk

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