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Awarded

Revenues and Housing Benefits Processing Support Service

Published

Supplier(s)

Capita Business Services Ltd

Value

9,551,662 GBP

Description

Provision of the London Borough of Harrow's Council Tax, Benefits, Housing Benefit Overpayments and Business Rates Services. Lot 1: The Service will remotely process defined Work Types described in the Specification primarily by electronic processing means. It does not include the handling of telephone calls and customer enquiries except as may occur if for example a Service Provider employee contacts a customer to clarify or request information needed to process the task concerned. The London Borough of Harrow’s Revenues and Benefits service currently includes responsibility for: 96600 Council Tax properties, 5500 Business Rates properties, 8000 Housing Benefit Claimants, 12800 Council Tax Support Claimants.

Timeline

Award date

2 months ago

Publish date

a month ago

Buyer information

London Borough of Harrow

Contact:
Mr Martin Trim
Email:
Martin.Trim@harrow.gov.uk

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Notice topic

Administration services

Related topics

Supporting services for the governmentAdministrative services of agenciesGeneral public servicesAdministration, defence and social security services

Source

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