Request for Information: Children in Need Online Donation Platform

Description

BBC Children in Need (CiN) are seeking to procure an online donation solution, providing a secure and compliant donation page which allows the Charity to optimise its income in line with the CiN's Income Generation Strategy. CiN would welcome responses to this RFI in order to inform our thinking prior to any potential procurement exercise. Responding to this RFI will allow CiN to build an understanding of current solutions available in the marketplace, and gain feedback on the availability, advantages, and disadvantages of various different solutions on the marketplace, namely: 1. an existing readily-available SaaS solution; OR 2. a bespoke solution build for CiN; OR 3. a plug-in solution which integrates with the BBC CiN website 4. indicative costs/pricing model(s) of your proposed solution(s) 5. timescales for the onboarding of your proposed solution(s) 6. your approach to ongoing support of your proposed solution(s) 7. barriers to the implementation of the proposed solution(s) Should you choose to respond to this RFI, the BBC will take on board all other responses to the RFI when shaping any future procurement activity. For the avoidance of doubt, any information provided to the BBC in response to this RFI will be treated as confidential and non-binding. No contract will be awarded as a consequence of this RFI process, however, the BBC anticipates launching a procurement opportunity in the near future. Responding to this RFI is not a prerequisite for participation in a subsequent procurement, nor does it give any advantage in that procurement. The BBC would welcome responses to this RFI in order that the BBC can build an understanding regarding the current and future provision of the project. * * * All questions in relation to this RFI via the BBC's e-Sourcing portal * * * Instructions on how to register and gain access to the portal can be found under 'More Information'. Additional information: * * * All responses to this RFI should be submitted via the BBC's e-tendering portal * * * * * * All questions in relation to this RFI should be submitted via the BBC's e-Sourcing portal * * * Instructions on how to register and gain access to the portal can be found below: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 - Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 - Accept the terms and conditions and click Continue. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the RFI: 2.1 - Login to the portal with the username/password. 2.2 - Click the PQQs Open to all Suppliers link. 2.3 - Click on the relevant PQQ/RFI to access the content. 2.4 - Click the Express Interest button at the top of the page. This will move the PQQ/RFI into your My PQQs page. This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking Buyer Attachments in the PQQ Details box. 3. Responding to the RFI: 3.1 - Click My Response under PQQ Details, you can choose to Create Response or to Decline to Respond (please give a reason if declining). 3.2 - You can now use the Messages function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the RFI. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 - You must then submit your reply using the Submit Response button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.