Contract for Enterprise Service Management System
Published
Value
Description
The University is looking to replace its ageing IT Service Management solution (Ivanti Service Desk - previously known as LANDesk Service Desk) with a modern comprehensive Enterprise Service Management solution, capable of supporting the delivery of service, to students, academics and each other, by all of our professional services teams. We want to ensure that all members of the University receive a consistent support experience across all areas of delivery, simplifying access to services and removing the need to know the workings of the organization, in order to get help promptly at the point of need. We want to focus on a positive user experience and exploit functionality to aid back-office efficiency e.g. workflow and automation. The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities. Additional information: Please register on https://in-tendhost.co.uk/ljmu/aspx/Home and download the documents from this site,
Timeline
Publish date
2 days ago
Close date
in 28 days
Buyer information
Liverpool John Moores University
- Contact:
- Procurement Services
- Email:
- PurchaseOrderQueries@ljmu.ac.uk
Explore contracts and tenders relating to Liverpool John Moores University
Go to buyer profileNotice topic
Source
Contracts FinderTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Openclosing
Contract for Enterprise Service Management System
Liverpool John Moores University400,000 GBPPublished 2 days ago
- Openclosing
GB-Edinburgh: Finance & Procurement System
Northern Lighthouse Board750,000 GBPPublished 15 days ago
- Closed
COS416-01 HR Software & Managed Payroll
The Office for Environmental Protection175,000 GBPPublished 2 months ago
- Closed
L24034-T-CL - Support, Maintenance & Development of Mulesoft Anypoint Data Integration Platform
Luton CouncilPublished 3 months ago
- Closed
SWBH - Sickness Absence Management System
Sandwell and West Birmingham Hospitals NHS Trust500,000 GBPPublished 4 months ago
- Closed
SWBH - Sickness Absence Management System
Sandwell and West Birmingham Hospitals NHS Trust400,000 GBPPublished 4 months ago
Explore other contracts published by Liverpool John Moores University
Explore more open tenders, recent contract awards and upcoming contract expiries published by Liverpool John Moores University.
- Openclosing
Contract for Enterprise Service Management System
Liverpool John Moores University400,000 GBPPublished 2 days ago
- Openclosing
Invitation to Tender for Tom Reilly Building Chiller Replacements
Liverpool John Moores University1 GBPPublished 7 days ago
- Closed
Invitation to Tender for the Installation of EV Chargers
Liverpool John Moores University1 GBPPublished 4 months ago
Explore more suppliers to Liverpool John Moores University
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Intellectual Property Office
- Gloucester City Council
- Wexford County Council
- L&Q Construction
- Southside Housing Association Ltd
- The Heritage Council
- Independent Police Complaints Commission
- Staffordshire Housing Association
- Doncaster Clinical Commissioning Group
- Fred Longworth High School
- HONEYBOURNE PARISH COUNCIL
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.