Community Wellbeing

Description

As demand for Adult Social care in Torbay is continuing to increase, Torbay Council are looking to commission a supplier to address our critical need to meet the needs of local people in a community focused way and reduce the demand of individuals for statutory support to maintain their independence, health and wellbeing in the community, we need to ensure there are robust mechanisms and community support services in place to enable people to connect and engage with community-based support within their own neighbourhoods in Torbay. The overarching purpose of this requirement will focus on delivering the preventative aspects of Adult Social Care and Public Health which will promote and actively support the independence, wellbeing and quality of life for Adults in Torbay. It will prevent or delay the need for Torbay residents to access higher cost more intensive support. Lot 1: The service model will comprise of four core aspects: o A helpline that offers a point of contact for the resolution of queries, onward referral, or time-limited, structured support of a maximum of 3 sessions either over the phone or online (the maximum number of sessions metric to be codesigned between the provider, The Trust and Torbay Council). o A physical hub within Torbay that hosts community and statutory partners for the direct delivery of interventions that support the adult social care and public health agendas (as agreed by the contract managers of this provision). o A community coordination provision that receives referrals and links people with community assets as appropriate to the persons needs and requirements. o Additionally, the supplier will be responsible for the administration of the Community Fund which provides additional financial support to individuals and groups for the benefit of Torbay’s communities. Lot 1: The service model will comprise of four core aspects: o A helpline that offers a point of contact for the resolution of queries, onward referral, or time-limited, structured support of a maximum of 3 sessions either over the phone or online (the maximum number of sessions metric to be codesigned between the provider, The Trust and Torbay Council). o A physical hub within Torbay that hosts community and statutory partners for the direct delivery of interventions that support the adult social care and public health agendas (as agreed by the contract managers of this provision). o A community coordination provision that receives referrals and links people with community assets as appropriate to the persons needs and requirements. o Additionally, the supplier will be responsible for the administration of the Community Fund which provides additional financial support to individuals and groups for the benefit of Torbay’s communities.