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Awarded

Telecare Digital Receiving Centre

Published

Supplier(s)

TUNSTALL HEALTHCARE (UK) LIMITED

Value

62,962 GBP

Description

The aim is to procure a call Centre software that can be used by our in-house team to handle calls, alarms, and notifications from existing telecare devices out in the county. In line with the software, it must host a database management system that stores user profiles securely and be effectively kept up to date so call handlers have access to the most up to date information while dealing with emergencies. The system should provide the team with detailed analytics and reporting to be able to measure response times and produce operational and compliance reporting. Keywords: Telecare, software, Cloud Based

Timeline

Publish date

11 days ago

Award date

10 days ago

Buyer information

Northumberland County Council

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Source

Procontracts
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