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Customer Engagement Platform (Request for Information)

Published

Description

North Yorkshire Council are seeking a flexible platform to deliver customer engagement capabilities, encompassing CRM, case management and online portals. The Council is requesting information from suppliers to help determine the scope and feasibility of its requirement, to understand the range of potential solutions available in the market, and to assist with drafting a potential future tender specification for a Customer Engagement Platform.

Timeline

Publish date

28 days ago

Close date

5 days ago

Buyer information

The North Yorkshire Council

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Notice topics

Software package and information systemsSoftware programming and consultancy services

Related topics

Software-related servicesSystem and support servicesSystems analysis and programming servicesCustom software development servicesSystems and technical consultancy servicesProgramming services of packaged software products

Source

Bluelight
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  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

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