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Pre-tender

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Crisis Text Service

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Description

Provision of a crisis text service to support everyone in mental health crisis, irrespective of their background and demographics. The clinically led service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users in Birmingham and Solihull Lot 1: The crisis text service must ensure accessibility and inclusivity ensuring that individuals from all backgrounds and demographics can readily access timely crisis support. This encompasses disabled and neurodivergent people, non-speakers, and those with other language barriers, as well as careful considerations for older people and children and young people.

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