PRJ_11860 HMCTS MI and SDP Development

Description

About adding context and requirements test Pre-market engagement None Work done so far The current MI and SDP Technical Build managed service contracts are due to expire on 31 March 2025. In order to continue delivering MI and SDP development services, HMCTS are looking to reprocure the contract. The HMCTS Reform Programme has built a central repository of data, the SDP, but further development work is required to fully utilise and realise the benefits of the SDP and MI by improving its data and enabling users to extract meaningful and reliable management information. Which phase the project is in Not applicable Existing team The current development is supplied by 2 existing managed service providers. The team consists of management functions and developers but the exact make up and numbers will be decided by the bidders. Address where the work will be done Nationwide and remote working (within the UK only). Working arrangements HMCTS services are built to government service standards using a Scaled Agile Framework (SAFe) essential. SoWs will be issued to define the development outcomes of each project phase and typically span between two to six months. For any work performed at a non-base location and outside London (outside of the M25), all reasonable travel and expenses costs shall be met in accordance with the rates set out in the MoJ travel and subsistence policy. All expenses will require prior approval from HMCTS before being reimbursed. Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Provide more information about your security requirements: Security Check (SC) Provide more information about your security requirements (optional): All supplier resources must have a Baseline Personnel Security Check (BPSS) which must be dated within three months of the start date. Any development work that requires access to production areas within HMCTS IT systems will require SC clearance which the supplier should provide. For further guidance see: https://www.gov.uk/government/publications/government-baseline-personnel-security-standard Latest start date 2025-01-06 Enter the expected contract length: 2 years Extension period: 1 year Special terms and conditions The initial Statement-of-Work (SOW) will be Capped Time & Materials but the Buyer reserves the right to use alternative payment mechanisms such as Fixed-Price, Incremental Fixed Price or Time & Materials for future SOWs. Special terms and conditions Suppliers shall provide transparency on the rates paid to resources and third-parties in the supply-chain on request enabling full visibility of charges and costs including overheads and profit-margin in an auditable form. Special terms and conditions There will be a 12-week transition period working in conjunction with existing service providers. Are you prepared to show your budget details?: Yes Indicative maximum: 7000000 Provide further information: The budget range of the contract is approximately £2m for year 1, £4m for year 2 and if required £1m for year 3 totalling £7m. HMCTS does not guarantee volume or duration of work for the winning bidder. Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work To support the HMCTS Data Strategy Programme, a managed service provider is required to outsource data engineering and technical development services to a timescale as defined by the requirements. It will deliver the objectives of the 2021 HMCTS Data Strategy and bring the programme of work to a close. This includes: • Supporting services to manage backlogs in different jurisdictions. • Support delivery of the final stages of the HMCTS Reform Programme, which is planned to end in 2025. • Securing the benefits of the SDP by enabling the completion of migration and decommissioning of legacy data assets, delivering associated savings. • Improving our processes so that HMCTS can deliver a consistently good data service, and our staff can focus their creativity on further value-add. The service is currently being provided by 2 managed service suppliers. Where the supplied staff will work North East England Where the supplied staff will work North West England Where the supplied staff will work Yorkshire and the Humber Where the supplied staff will work East Midlands Where the supplied staff will work West Midlands Where the supplied staff will work East of England Where the supplied staff will work London Where the supplied staff will work South East England Where the supplied staff will work South West England Where the supplied staff will work Scotland Where the supplied staff will work Wales Where the supplied staff will work Northern Ireland Where the supplied staff will work No specific location (for example they can work remotely) Who the organisation using the products or services is HMCTS Why the work is being done Data is an important asset in the delivery of justice. It helps support an independent judiciary in upholding the rule of law, provide access to justice for all, drive efficiencies and improve performance across the organisation. The HMCTS Reform Programme and response to the COVID-19 pandemic has enabled HMCTS to gradually become a more data-driven organisation. The 2021 HMCTS Data Strategy takes a programmatic approach to the delivery of outputs and brings together all the work and efforts in improving data within HMCTS. We are building a data function that can provide management information (MI) and support the development of more advanced analytics. This includes the development of enabling products and technical solutions such as data cataloguing, master data management and analytics engineering. A robust central repository of data covering all services and jurisdictions will enable users to extract meaningful and reliable MI. The HMCTS Reform Programme has built a central repository of data, the Strategic Data Platform (SDP), but more development work is required to fully utilise and realise the benefits of the SDP and MI. Also, to enable robust reporting, consistent business rules and metrics need to be developed as part of this programme of work. The business problem you need to solve HMCTS is seeking a managed service provider to reprocure an existing service that is due to expire on 31 March 2025. The managed service provider will be responsible for delivering the outcomes as specified in the contract and individual Statement of Works (SoW). It will deliver the objectives of the 2021 HMCTS Data Strategy and bring the programme of work to a close. This includes: • Supporting services to manage backlogs in different jurisdictions. • Support delivery of the final stages of the HMCTS Reform Programme, which is planned to end in 2025. • Securing the benefits of the SDP by enabling the completion of migration and decommissioning of legacy data assets, delivering associated savings. • Improving our processes so that HMCTS can deliver a consistently good data service, and our staff can focus their creativity on further value-add. First user type: HMCTS Staff and Other Government Departments Enter more details about this user type: Professional/Expert Users