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Awarded

BT135 - RM1557.13 Westminster Employment Service (WES) New CRM System

Published

Supplier(s)

Hanlon Computer Systems Ltd

Value

79,230 GBP

Description

The Westminster Employment Service (WES) was created in 2017 to address the gaps in the local employment support provision and has continued adapting its' offer to emerging labour needs. The system identified early on to enable WES carry out its responsibilities, the structure of the service has evolved since then. The service is currently divided into two main areas, the Coaching and Jobs & Training. A system is needed to meet the employment coaching and jobs brokerage vision of the service today; this is affecting the viability of services offered. Additionally, end user feedback has highlighted areas of improvement. These include; vacancy management, integration with third party tools, jobs to skill matching, ability to run specific reports, lack of scalability and cluttered user interface. There is the need for the customer relationship management (CRM) platform to meet majority of the service's current responsibilities and offerings.

Timeline

Award date

2 months ago

Publish date

a month ago

Buyer information

capitalEsourcing

Contact:
The Buying Team
Email:
buyingteam@westminster.gov.uk

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Notice topic

Industry specific software package

Related topics

Educational software packageMedical software packageCompliance software packageLibrary software packageIndustrial control software packageRailway traffic control software package

Source

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  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

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