Trustee Toolkit Support

Description

Summary of the work We are working on improving and updating our e-learning - The Trustee Toolkit. We require an experienced learning design partner to help us assess the scope of changes, review and advise on the content and learning design, alternative authoring software and help develop templates and possibly the migration of content Expected Contract Length 3-4 months Latest start date Thursday 15 December 2022 Why the Work is Being Done There are several risks associated with our education platforms that include the content needing to be updated to reflect a series of legislative and regulatory changes and the authoring software is out of date and no longer supported so we are exploring alternatives. We are seeking to address the risks and update the toolkits Work is being done with SMEs to review the updates needed and as part of this we would like to use the opportunity to review the learning design, authoring software and the design of our LMS to get it updated so that it meets current user needs and we can actively promote the toolkits with confidence and without reputational risk Problem to Be Solved Review of the learning objectives for each module to match content updates to validate that they still meet the learning content as it changes. Recommendations on how learning design needs to change to meet best practices, review of the case studies and scenarios to ensure they are inclusive. Need for expertise/experience to conduct analysis of opportunities/limitations of LMS and authoring software that then produces: a. Recommendations to improve how LMS can be reconfigured/designed to improve user experience b. A set of prototype template designs for learning modules for new authoring software, taking recommendations from user research/design analysis c. Produce actionable/implementable recommendations for updating the design to facilitate/accommodate content updates including an assessment of the consequences on learner’s progress Experience to develop a plan to migrate module content into new design templates, outlining the dependencies/risks Recommendations for metrics to collect to measure the effectiveness of learning content Design specification/proposal for new content on Dashboards and Climate change modules to include learning needs analysis and set of learning objectives Need for support/experience in scoping/storyboarding new content requirements Need for experience/expertise across a range of e-learning design and technology to advise on improving with existing framework and/or advising on potential best fit alternatives Who Are the Users Trustees and others involved in the management of pension schemes who are new to the role or to refresh knowledge on the minimum knowledge and understanding they are required to have to run a pension scheme. Work Already Done We are conducting user research sessions (in progress) We are reviewing the technical accuracy of the content and assessing the scope of the changes needed (in progress) Existing Team Lead digital producer = 1 full-time staff That works within the digital and content team. Current Phase Discovery Skills & Experience • Proven experience in delivering high-quality learner-centred e-learning • Demonstrable experience in managing the end-to-end process of developing e-learning, including concept scoping, storyboarding, instructional and learning design, and platform implementation • Knowledge and experience in effective content design and the latest instructional design strategies, development trends and technologies and advising on best fit and implementation • Experience and knowledge of accessibility standards and designing accessible e-learning, as well as other relevant digital and learning design best practices • Knowledge and experience of learning objectives, assessments and relevant performance measures • Demonstrable experience in interpreting user insights into e-learning content designs and recommendations • Experience in Stakeholder Management and working with SMEs • Demonstrable experience in project management using the agile framework • Ability to write/script/storyboard content Working knowledge and understanding of Learning Technologies, LMS (Moodle), authoring software, analytics, and content design elements (video, graphics etc) to support content development and delivery • Excellent communication and presentation skills Work Location The work can be done remotely or some workshops or meetings can be done in person if beneficial and practical. Working Arrangments • 4month contract • 16 weeks 2-3 days per week • Type of skills/ people involved I. Learning designer (content, design and UX) II. Learning technologist III. Project management No. of Suppliers to Evaluate 3 Proposal Criteria • Please detail how you can meet the requirements (10%) • Please detail how your approach and methodology meets requirements (10%) • Please detail how your approach or solution meets user needs (10%) • Please detail how your approach or solution meets our organisation’s policy or goal (10%) • Please detail estimated time frames for the work – there is around three months to finish the work (10%) • Please detail how your aim to provide value for money for this project (10%) Cultural Fit Criteria • Please detail your understanding of information, data and records Legislation in Public Sector (5%) • Please provide detail of common information, records and business challenges (5%) • Please detail how you share knowledge in a transformation environment (5%) • Please detail how you propose to work well with the Records Management team and other key areas in the business (5%) Payment Approach Fixed price Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers 1. What is the budget for this please? £50K Inclusive of vat 2. Is there an existing incumbent? We do have third-party hosting and support for the learning management system, but we do not have an incumbent for this work 3. Please explain what a Learning technologist is please? It doesn’t have to be a fixed role, we are looking for expertise that can help us work out how we could improve our learning management system (Moodle) within some existing constraints we have. Also advice on learning authoring tools such as Articulate and any knowledge and advice on how to measure performance of content and learning objectives - what sort of technology could we use - is xAPI a possibility or can we make better use of what we have 4. Are the roles specified for this project fixed? Or can the supplier suggest an alternative team structure/formation? We are open to suggestions and welcome your expertise 5. Is the specified working pattern of 3 days per day week fixed? Or can the discovery be delivered sooner working full-time? No it's not fixed that was just an estimate, but it is completely flexible to however the work can be done to suit the project and resources 6. Within the brief for the Trustee toolkit project it asks for Fixed price costings as the work is part time 2-3 days per week should we calculate the time worked over the 4 months as a lower or higher figure dependant on whether the person works 2 days or 3 days per week We would expect costing for a maximum of 3 days per week for a period of 4months as per the specified requirements