Computerised Maintenance Management System

Description

The UKAEA has a requirement for a Computerised Maintenance Management System to support the Building and Facilities Management Department carry out multiple projects and day to day work across site with the direct participation of contracted building/facilities management contractors. The requirements will include but not be limited to mobilisation, training , integration and on-going service support. Values exclude VAT and are for the total length including potential extensions, mobilisation and inflationary increases. Lot 1: The overall requirements for the CMMS are to have a tool in which has the following functionality. Job requests created through a remote Helpdesks, identification of callers. Duplicate and follow on work orders. Maintenance Plan and Maintenance Schedule, including managing multiple maintenance strategies Maintenance Projects and associated work orders. Manage the performance of Planned and Reactive work against SLA / KPI's Workflows and authorisations . Customer self-service portal, to raise and track tickets raised and request for services. Term (Prime) Contractor and Sub contractor access through a system Portal to create, view, update status and complete work orders. Full enterprise Asset Management, managing assets through the whole asset lifecycle. Asset management framework, tagging of assets, categorisation of assets (SFG20), registration of new assets. Asset compliance showing all the regulatory compliance in a building or asset group. Location Hierarchies and their details, from a geographic location, site, building, functional areas and room. The status of the location must be able to be displayed. Audits and Inspections against locations, asset groups and jobs completed. Notifications and Alerts as to the progress of work orders and when approaching deadlines or SLA's. Inventory stock software system to capture all existing spares and consumables, allocations to jobs, stock location and re-order. Contract Management details, templates and performance criteria. Lease Management to hold lease details, manage onboarding process, inspections and complaints. Reporting across all application functions, standard and user created reports and dashboards. Integrations and interfaces with SFG20, BIM COBIE files, MS Power BI. System access via mobile devices, with the ability to work offline. Additional information: This is a restricted process and only those companies meeting the criteria set out at selection stage will be invited to tender.