Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated services

Description

NHS Commercial Solutions on behalf of Surrey and Borders Partnership NHS Foundation Trust, invited potential Tenderers to submit bids for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. The Framework Agreement is divided into the following Lots: Lot 1: Products and/or Services Catalogue; Lot 2: In-house and outsourced digital dictation service solution; Lot 3: Outsourced transcription service solution; and. Lot 4: Managed service solution. Lot 1: Lot 1: Products and/or Services Catalogue Offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consultancy day/hourly rates for planning, implementation, developing interfacing, support, troubleshooting and maintenance. The Contracting Authorities are able to Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation. Lot 2: Lot 2: In-house and outsourced digital dictation service solution Offers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Call-off contracts can be awarded through a further competition exercise. Lot 3: Lot 3: Outsourced transcription service solution Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The Contracting Authorities are able to run a mini-competition tender exercise or Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation. Lot 4: Lot 4: Managed service solution Offers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise.