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Awarded

CJ720 Clearing Contact Centre - RM6116 Network Services 3

Published

Supplier(s)

Vodafone Ltd

Value

342,000 GBP

Description

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c

Timeline

Award date

7 months ago

Publish date

7 months ago

Buyer information

Leeds Beckett University

Email:
c.jacklyn@leedsbeckett.ac.uk

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Notice topic

Communication software development services

Related topics

Emulation software development servicesIT software development servicesExchange software development servicesVideo conferencing software development servicesRemote access software development servicesInteractive voice response software development services

Source

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