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Provision of Customer Research Partner

Published

Value

220,000 GBP

Description

Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots Lot 1: Customer Research (Perception Surveys) Service to deliver customer perception surveys in compliance with the Consumer regulations set by the Regulator of Social Housing. Additional information: To respond to this opportunity please click here: https://plusdane.delta-esourcing.com/respond/EK57EEYZGZ Access Code: EK57EEYZGZ Contract period is an initial period of 3 years, first year ending 31/03/2026 and optional extensions of up to a further 24 months Lot 2: Transaction Satisfaction Survey Platform Service of a platform to allow for ad-hoc transactional surveys to measure customer experience. Additional information: To respond to this opportunity please click here: https://plusdane.delta-esourcing.com/respond/EK57EEYZGZ Access Code: EK57EEYZGZ Contract period is an initial period of 3 years, first year ending 31/03/2026 and optional extensions of up to a further 24 months

Timeline

Publish date

today

Close date

in a month

Buyer information

Plus Dane Housing Limited

Contact:
Daniel Walls
Email:
daniel.walls@plusdane.co.uk

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