Call Centre Solution
Published
Description
To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between them, and integrate with organisational systems to ensure a seamless customer and colleague experience. The solution shall also be future facing and have a product roadmap showing how it will develop over the contract period.
Timeline
Publish date
2 days ago
Award date
in 5 months
Buyer information
Southern Housing Group
- Email:
- procurement@southernhousing.org.uk
Explore contracts and tenders relating to Southern Housing Group
Go to buyer profileNotice topic
Source
Contracts FinderTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Awarded
National Framework for ICT Solutions 2024
Red Kite Learning Trust
718,250,000 GBP
Published 13 days ago
- Awarded
GIS Programme - Regional Supplier Contract - Cheshire
Freedom Fibre Ltd
43,170,000 GBP
Published 14 days ago
- Awarded
Communication Solutions and Associated Telephony Services
NHS Property Services Ltd
90,567 GBP
Published 14 days ago
- Awarded
Award of Trial of Airtime Communications on MPV Hirta (MS-P-0327)
Scottish Government
Published 19 days ago
- Awarded
Provision of Confidential Reporting Line for Gwent
Police and Crime Commissioner for Gwent
Published 23 days ago
Explore other contracts published by Southern Housing Group
Explore more open tenders, recent contract awards and upcoming contract expiries published by Southern Housing Group.
- Awarded
Office Mechanical and Electrical Maintenance Services
Southern Housing Group
2,250,000 GBP
Published a day ago
- Awarded
Powered Entry Equipment Repairs, Maintenance and Replacement
Southern Housing Group
620,890 GBP
Published 2 days ago
- Awarded
Residential Furniture for Independent Living
Southern Housing Group
900,000 GBP
Published 2 days ago
Explore more suppliers to Southern Housing Group
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Caerphilly County Borough Council
- Mid Cheshire Hospitals NHS Foundation Trust
- In-tend Education Portal
- The Francis Crick Institute
- Ministry of Defence, Ships, Salvage and Marine Operations (S&MO)
- Department of the Taoiseach
- Clanmil Developments Ltd
- THEALE PARISH COUNCIL
- St Thomas More R C Academy
- St. John Fisher Catholic Voluntary Academy
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.