Awarded contract
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Award of 1 x Product Lead
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Description
DescriptionThe Social Security Programme has been established to set up the Social Security Agency and Welfare Benefits Provision for Scotland. A key aspect of this work will be the design of the new service, and the development of processes for the administration of benefits.As a Product Lead, you will work as part of a project team responsible for the development of a product or service, confirming what users need and putting into place the processes and systems required.You will understand the relationship between your specific products and the overall delivery of the new social security agency, and its wider systems and processes.You will communicate credibly with a wide range of internal and external stakeholders whilst creating effective, prioritised product descriptions and delivery plans to meet user needs in a cost effective way. You will also be proactive and be able to work on your own initiative with minimal supervision.You will be comfortable working with stakeholders and delivering competing priorities within agreed timescales.Main duties include:• Responsible for managing day to day analysis, design and product planning and delivery on behalf of Product Owners, across a range of social security welfare benefit projects or support services and platforms.• Understand the relationship between your specific product and the overall delivery of the product or process.• Support the design and development to deliver functionality for which you are responsible to meet the needs of users, managers and stakeholders.• Create effective, prioritised product descriptions and delivery plans to meet user needs in a cost effective way.• Interpret user research in order to make the correct product decisions.• Uses product management principles and approaches.• Understand the relationship between your specific product and overall delivery of that product and any wider systems and processes.• Communicate credibly with a wide range of internal and external stakeholders.• Understand the importance of managing JIRA tickets and their relevance to the success and progress of the project• You will also have an understanding of Confluence and Miro boards.
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