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Awarded

RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)

Published

Supplier(s)

DJS Research

Value

205,500 GBP

Description

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback. Lot 1: RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.

Timeline

Award date

3 months ago

Publish date

5 days ago

Buyer information

Royal Botanic Gardens Kew

Contact:
sarah Jandu
Email:
procurement@kew.org

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Notice topic

Market research services

Related topics

Social research servicesFeasibility studyPerformance review servicesMarket-testing servicesSurvey servicesMarket and economic research; polling and statistics

Source

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