Building Energy Management System (BEMS) support and Maintenance

Description

Building and Energy Management System (BeMS) - Maintenance Support Contract for Cardiff University. Lot 1: Cardiff University has extensive BeMS installations and directly associated networks (both hardwired and IP addressed) across its campus. The successful Supplier will undertake all works associated with the programming, operation and maintenance (planned and reactive) of the entire University BeMS. 2 engineering days (8-hour days) per week 1 engineering days (8-hour days) per week The successful supplier will be required to provide Cardiff University with 4 x SET Engineering Tool Licenses for the duration of the contract. The successful supplier will be required to provide Cardiff University with IQV-MNT3 3-year IQ Vision Maintenance upgrade license. Planned maintenance to 20 x critical BeMS control panels (this will be in addition to the 2 x service and 1 x metering data visits per week) Call out arrangement retainer- A 24/7 call-out service shall be provided for critical alarms from controllers listed in Appendix 2 critical controllers. Response times for emergency call-outs should be within 4 hours. All engineering time spent diagnosing and repairing issues during a call-out, whether remotely or on-site, will be billed separately at the agreed rates.