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Awarded

Tenant Satisfaction Surveys

Published

Supplier(s)

MEL Research

Value

500,000 GBP

Description

Midland Heart is pleased to invite Contractors to tender for the Tenant Satisfaction Survey Services Contract. The objective of Midland Heart’s tenant satisfaction measurement programme is to gather critical tenant satisfaction insight data from tenants on a regular basis. The programme is a tracker style programme related to tenants who have recently experienced Midland Heart’s core services. The feedback data collected is integral in shaping services for the future and ensuring Midland Heart is continually striving to increase tenant satisfaction performance. Due to the current economic climate, where resources are limited and the ever-changing operational environment of the housing sector, consumer regulations and TSM’s, there is a much greater emphasis across Midland Heart to collect reliable, robust, and insightful tenant satisfaction data to measure the performance of services and contractors across Midland Heart’s core functions. Lot 1: Midland Heart is pleased to invite Contractors to tender for the Tenant Satisfaction Survey Services Contract.

Timeline

Publish date

10 months ago

Award date

10 months ago

Buyer information

Midland Heart Ltd

Contact:
Alex Lawrence
Email:
alex.lawrence@midlandheart.org.uk

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Notice topics

Customer survey servicesSurvey services

Related topics

Customer satisfaction surveyCustomer servicesEconomic research servicesSurvey analysis servicesSurvey conduction servicesSurvey design services

Source

"Find-a-Tender"
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