Awarded contract

Published 10 months ago

Request for Tenders to establish a Multi Supplier Framework Agreement for the provision of Managed Business Process Support Services

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Buyer

The Office of Government Procurement

Value

155,000,000 EUR

Close date

2024-07-19

Description

The request for Tenders to establish a Multi-Supplier Framework Agreement for the provision of Managed Business Process Support Services consisting of Contact Management and Related Administrative Services (including incidental Customer Relationship Management (CRM), Market Survey Services, Postal and Mail Handling Services, Payments Processing and Appointments Scheduling Services, incidental Data Management Services, and incidental Document Management Services).

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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