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NSAI - CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS CONFIGURATION, SUPPORT AND MAINTENANCE AND RELATED SERVICES

Published

Value

700,000 EUR

Description

The Contracting Authority’s current contract with an external supplier for the provision of support and maintenance of its Microsoft Dynamics 365 Customer Relationship Management System (“CRM System”) will end on 1 November 2023. Accordingly, and in consideration of the Contracting Authority’s plans to retain and expand the use of the CRM System, the Contracting Authority is conducting a competition, seeking tenders for the provision of certain services (including configuration services, replacement support and maintenance services) relating to the CRM System. Hosting services are not required. Lot 1: The Contracting Authority’s current contract with an external supplier for the provision of support and maintenance of its Microsoft Dynamics 365 Customer Relationship Management System (“CRM System”) will end on 1 November 2023. Accordingly, and in consideration of the Contracting Authority’s plans to retain and expand the use of the CRM System, the Contracting Authority is conducting a competition, seeking tenders for the provision of certain services (including configuration services, replacement support and maintenance services) relating to the CRM System. Hosting services are not required.

Timeline

Publish date

2 years ago

Close date

a year ago

Buyer information

National Standards Authority of Ireland NSAI

Contact:
Valerie E Murphy
Email:
valerie.murphy@nsai.ie

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Notice topics

Computer support and consultancy servicesIT services: consulting, software development, Internet and supportSoftware maintenance and repair servicesSoftware support servicesSystem and support services

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support servicesComputer support and consultancy servicesComputer-related services

Source

Ted (OJEU)
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