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Awarded

IT Service Management Tool

Published

Supplier(s)

Softcat PLC

Value

769,760 GBP

Description

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality. The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council. Additional information: This contract was awarded following a Further Competition completed through the HealthTrust Europe ICT Solutions 2023 - Digital Technology Framework.

Timeline

Publish date

today

Award date

in 3 days

Buyer information

Bournemouth Christchurch and Poole Council

Email:
procurement@bcpcouncil.gov.uk

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Notice topic

Software package and information systems

Related topics

Miscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software packageBusiness transaction and personal business software package

Source

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