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Closed

Oracle Managed Support Services

Published

Value

917,000 GBP

Description

The Royal Borough of Kensington and Chelsea (RBKC) is inviting tenderers from sufficiently experienced and qualified contractors for the provision of Oracle Managed Support services. The Council requires Level 3, technical and functional managed support service of Oracle Cloud. To ensure effective delivery of the Council’s enabling services (HR, Finance, Procurement) within Oracle Cloud from May 2025. The contract is anticipated to commence on the 1 May 2025 for an initial term of 24 months, with the option to extend up to a further 12 months to 30 April 2028 at the RBKC's discretion. Lot 1: A Service Contract will be awarded to a single contractor. The delivery of the contract is anticipated to begin on 1 May 2025 with an initial term of 24 months, with the option to extend for up to a further 12 months to 30 April 2028 at the RBKC's discretion. The Council requires Level 3, technical and functional managed support service of Oracle Cloud. To ensure effective delivery of the Council’s enabling services (HR, Finance, Procurement) within Oracle Cloud from May 2025. The provider will be required to use their Oracle Cloud, SAAS, EPM, OCI, OIC and BI expertise and experience within a Local Authority setting to provision adequate functional and technical support for the Councils Level 3 support and development needs, pertaining to raised incidents and or service requests.

Timeline

Publish date

2 months ago

Close date

a month ago

Buyer information

Royal Borough of Kensington and Chelsea

Contact:
Malcolm de Vela
Email:
procurement@rbkc.gov.uk

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Notice topics

Enterprise resource planning software development servicesHelpdesk and support servicesHelpdesk servicesIT services: consulting, software development, Internet and supportSystem and support servicesSystems support services

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

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