CT1298 - Licencing, Maintenance & Servicing of Falcon Software & Scanning Equipment

Description

The Council’s Customer and Print, Mail and Scan Team require a supply of maintenance and repair services for our industrial Scanning equipment (3 x Falcon scanners). The scope of the service requirements include a maintenance and servicing call-out schedule, and management of associated annual licenses. Lot 1: The Council’s Customer and Print, Mail and Scan Team require a supply of maintenance and repair services for our industrial Scanning equipment (3 x Falcon scanners). The scope of the service requirements include a maintenance and servicing call-out schedule, and management of associated annual licenses. The Print, Mail and Scan Team use the industrial scanners for processing all incoming mail (Digital Mailroom Assistant), where after the scanned mail is then emailed onto the intended recipient. In addition to this, there is a variety of other purposes where the scanners are used: FOI’s, SAR’s, HR filing records, Pension information, Housing Title Deeds, Criminal Justice files, Gas Certificates for our Property & Maintenance Team, and numerous other departmental specific information used across the organisation.