Stotles logo
Awarded

NHS24 Clinical Reasoning Engine

Published

Buyer

Supplier(s)

Elsevier B.V.

Value

4,500,000 GBP

Description

This is a Voluntary Ex Ante Transparency (VEAT) Notice. This Notice is to indicate that NHS 24 intends to enter in to Contract with Elsevier for the provision of their Clinical Reasoning Engine (CRE). The Contract duration will be an initial three year period with one optional two year extension. The total contract value indicated in II.1.7, includes the optional two year extension period. Lot 1: The Decision Support tool is a critical component of NHS 24 systems. It aids call handlers in providing safe, patient-centred care for services such as the Forensic Medical Examination (FME), Scottish Emergency Dental Service (SEDS), Mental Health Hub, and the 111 service. The entire 111 service is designed around a clinically safe decision support tool to guide callers to the right endpoint. The current tool, Arezzo, provided by Elsevier, manages clinical protocols and provides the ability to triage patients. During delivery of the replacement Contact Centre CRM, it was identified that the current tool is approaching end of life and becoming unsupported, with a replacement product (CRE) being offered. Having undergone considerable procurement and market research, CRE was confirmed as the only viable option to balance, risk,cost, technical feasibility, ease of implementation and critically, patient safety. Additional information: NHS24 intends to award a contract for the Provision of a Clinical Reasoning Engine under the terms of Regulation 33(1)(b)(ii), Regulation 33(1)(c) and Regulation 33(4)(b) of the Public Contracts (Scotland) Regulations 2015.

Timeline

Award date

a month ago

Publish date

27 days ago

Buyer information

NHS 24

Contact:
Samuel Torrance
Email:
sas.sasprocurement@nhs.scot

Explore contracts and tenders relating to NHS 24

Go to buyer profile
To save this opportunity, sign up to Stotles for free.
Save in app
  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

Stop chasing tenders, start getting ahead.

Create your free feed

Explore similar tenders and contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Explore other contracts published by NHS 24

Explore more open tenders, recent contract awards and upcoming contract expiries published by NHS 24.

Explore more suppliers to NHS 24

Sign up