PHW-MIN-57836 - Digital Diabetes Discovery

Description

Pre-market engagement None Work done so far Diabetes Register and Data Discoveries and the Diabetic Eye Screening Discovery and Alpha. Documents can be provided for these to the successful bidder. Which phase the project is in Not applicable Existing team Dr Louisa Nolan, Head of Data Science Fliss Bennee, Head of Data Monika Swiatek, Principal Service Designer Address where the work will be done We expect working will be hybrid and mostly remote, but for in person meetings we nominate Number 2 Capital Quarter 3rd Floor Tyndall Street Cardiff CF10 4BZ Working arrangements Our partners are welcome to work alongside us in our offices if they are based nearby. Otherwise, we expect the majority of the work to be able to be done remotely, with face-to-face sessions to be agreed during onboarding. Typically, we might want to meet in person for our inception, where we can also arrange handover of hardware and agree ways of working through our sprints. Travel and subsistence should be included in the bid. Provide more information about your security requirements: No security clearance needed Latest start date 2025-01-16 Enter the expected contract length: 2 months Special terms and conditions none Are you prepared to show your budget details?: No Indicative maximum: n/a Indicative minimum: n/a Provide further information: Contract to be inclusive of all expenses. Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work Public Health Wales seeks a partner for a discovery into the potential for digital and telecare/telehealth solutions for Type 2 diabetes self-management in Wales. The number of people living with Type 2 diabetes is growing too fast to be effectively supported by existing approaches to diabetes management. Digital solutions could supplement or replace traditional approaches, and support more effective self-management. These include wearable devices, mobile applications and telecare and primary care remote support and advice. Some tools are already in use in Wales. The outputs will be a review and recommendations for adopting, scaling up or improving digital cost-effective self-management solutions for diabetes self-management, including the groups these are likely to work/not work for e.g. working people, older people, protected characteristics, rural/urban populations etc. The discovery should cover the 8 care processes, diabetic eye screening and educational tools. Section 4 lists the 8 care processes. Not all of these lend themselves to digital solutions. One of the first tasks will be to identify which are out of scope. Digital tools already in use in Wales include: MyDesmond, PocketMedic, Living with Type 2 diabetes. Stakeholders The relationships between Public Health Wales, the Wales Clinical Network for Diabetes, Welsh Government, Digital Health and Care Wales and Tec Cymru are key. Each of these organisations holds accountability for a different aspect of this work. The project requires excellent collaboration with stakeholders delivering diabetes care and with different groups that use or might use digital approaches to the care processes, diabetic eye screening, and diabetes education tools. This includes people with diabetes, health and social care workers who support them and family and carers. This should cover digital inclusion. Where the supplied staff will work Wales Where the supplied staff will work No specific location (for example they can work remotely) Who the organisation using the products or services is Public Health Wales Why the work is being done Public Health Wales, as part of the Tackling Diabetes Together Programme, would like to understand the opportunities and challenges for digital solutions to the self-management of Type 2 diabetes, and integration with the patient clinical record. The project will cover the 8 diabetes care processes, diabetic eye screening and educational tools. The business problem you need to solve The aims of this discovery are to: • Develop a statement of user need for digital diabetes solutions for the self-management of Type 2 diabetes in Wales • Identify and review the digital Type 2 diabetes self-management tools already in use Wales: o What is the current take-up of these tools? o What is the evidence for their effectiveness? o What are the opportunities and barriers to take up? o What are the impacts on inequalities and inequity of current and potentially increased take-up of these tools? o What is the impact on carbon footprint? • Review other potential digital solutions for the self-management of Type 2 diabetes, not already in use in Wales: o What is the current take-up of these tools where they are in use elsewhere? o What is the evidence for their effectiveness? o What are the opportunities and barriers to take up? o What would be the impacts on inequalities and inequity of using these tools? o What would be the impact on carbon footprint? • Assess the need for the development of new tools, if current tools do not sufficiently meet user needs. • Review other countries’ approaches. • Develop recommendations, based on user needs, for adopting, improving, or scaling up digital solutions that provide cost-effective improvement to self-management of Type 2 diabetes in Wales, including which groups digital tools are likely to work or not work for. We expect the successful bidder to develop a prioritized work plan, and to work with PHW to review those priorities as the project develops. First user type: Member of the public First user type: Someone living with Type 2 diabetes First user type: Someone caring for another person living with Type 2 diabetes First user type: Service provider First user type: Clinician First user type: GP First user type: Dietician First user type: Community Nurse First user type: Health planner First user type: Analyst First user type: Evaluator First user type: Service designer First user type: Digital product owner First user type: Communications and Engagement