Contract for a Credit Union to Underpin A Community Banking Offer in Barking and Dagenham

Description

London Borough of Barking & Dagenham are seeking an innovative and forward-thinking Credit Union partner who is up for the challenge of developing a Community Banking offer with us. Our vision is that fair, affordable and appropriate financial products and services are available to everyone who lives or works in Barking and Dagenham. We are looking for a Credit Union partnership to drive this forward and help us achieve our goals. The Credit Union does not have to be London based, we welcome applications from any Credit Union with excellent digital delivery. Full details can be found in the tender documents. What we are looking for in a partnership: - Organisational strength and ability to grow: a credit union that can demonstrate its financial health and ability to grow an innovative offer with us in Barking and Dagenham to meet local needs. - Products and Services: a credit union with a well-established comprehensive range of products and services that can meet different customer needs, including savings accounts, instant loans and transactional banking facilities at minimum. - Partnership working: a credit union that can demonstrate propensity and willingness to work innovatively with the council and borough partners over the course of the contract. - Service delivery: a credit union with a strong digital offer and can provide full, remote access to products and services via the web and/or mobile app. Other forms of engagement for those who are digitally excluded should also be available i.e. telephone - Impact and performance: a credit union with ambitious but realistic expectations of joint performance targets and a vision for the change we aim to see in Barking and Dagenham, as well as the ability to evidence the wider social, wellbeing and local economic impact of provision The contract is for 3 years with the option to extend for up to a further period of 1+1 years. London Borough of Barking and Dagenham will provide a number of investments to ensure the productivity of the partnership. The contract is advertised at £500,000 however, £250,000 is the budget envelope for the duration of the contract. Additional funds over the budget envelope to grow the offer may become available during the contract, including potential capital investment. There is no commitment to additional funds at this stage. We invite Credit Unions who meet the specification to submit a response to the Tender. Additional information: Tenders or requests to participate must be submitted electronically via: https://lbbdbravosolution.co.uk Tenders or requests to participate must be submitted to the above mentioned address The contracting authority intends to use an eTendering system in this procurement exercise. Suppliers Instructions How to Express Interest in this Tender: 1) Register your company on the eSourcing portal (this is only required once) - browse to the eSourcing Portal: https://lbbd.bravosolution.co.uk and click the link to register; - accept the terms and conditions and click 'Continue'; - enter your correct business and user details; - note the username you chose and click 'Save' when complete; - you will shortly receive an email with your unique password (please keep this secure). 2) Express an Interest in the tender - login to the portal with the username/password; - click the 'PQQs/ITTs. Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier); - click on the relevant PQQ/ITT to access the content; - click the 'Express Interest' button at the top of the page; - this will move the PQQ /ITT into your 'My PQQs/My ITTs' page. (This is a secure area reserved for your projects only); - you can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box. 3) Responding to the tender - click 'My Response' under 'PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining); - you can now use the 'Messages' function to communicate with the buyer and seek any clarification; - note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ITT; - there may be a mixture of online and offline actions for you to perform (there is detailed online help available); - you must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help or contact the eTendering help desk. Description1: Link to eTendering system is below Link1: (URL) https://lbbd.bravosolution.co.uk