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Awarded

Complaints Handling Satisfaction Survey

Published

Supplier(s)

M·E·L Research Ltd

Value

108,284 GBP

Description

The overall aim of the passenger complaints satisfaction survey is to gain insight into passengers' experiences with the complaints handling procedures of TOCs including compliance with key aspects of the ORR Complaints Code of Practice.

Timeline

Publish date

a day ago

Award date

in 10 days

Buyer information

Office of Rail and Road

Email:
procurementteam@orr.gov.uk

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Notice topic

Survey services

Related topics

Economic research servicesSurvey analysis servicesSurvey conduction servicesSurvey design servicesMarket research services

Source

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