HWE ICB Rapid Personalised Care Service 25/26

Description

"The RPCS accepts referrals from all system stakeholders for EOL patients whose preferred place of care or preferred place of death is at home. The service provides a package of care (POC) based on assessed needs of the patient as soon as the referral is accepted and based on the assessed needs of the patient. RPCS completes a checklist assessment between week 6 – 8 to ensure that the CHC team can complete the decision support tool (DST) assessment for any patient requiring fast track provision. <br/> <br/>RPCS works collaboratively with the CHC team to ensure that any patient requiring fast track support will be managed and in line with the service delivery model.<br/><br/>This service helps to reduce the LOS at Acute level ensuring expedited discharge home/to the community. The service also helps to manage patients that require any additional specialist support in the community hence reducing further conveyances to hospitals and signpost patients and families to other outpatient or wellbeing services that are available. This supports the ICB strategic target for 25% reduction for non-elective admissions for frailty and EOL patients. " Lot 1: The Rapid Personalised Care Service (RPCS) provides packages of care within 48 hours of accepting a referral for patients on the end-of-life pathway and will refer post 12 weeks patients to the CHC fast track service between week 6-8. This ensures that only the appropriate cohort of patients use the CHC fast track service. This service ensures that patients on this pathway are cared for in their preferred place of care and preferred place of death when indicated as home in their advanced care plan. The service also ensures: -<br/>• Patients and carers can access other wellbeing services provided by the Hospices.<br/>• Patients, carers, and families can access bereavement services.<br/>• Support earlier discharges from hospital and provide agreed packages of care within 48 hours.<br/>• Prevention of non-elective admissions.<br/>• Supports patients to be managed within the community.<br/> <br/>To confirm as per the PSR direct award process C, the current provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has received very good feedback from GPs, patients and wider system providers. The service providers are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.<br/><br/>The contract has been in place with Rennie Grove, Peace Hospice, Hospice of St. Francis since 2019 with a cumulative contract value to March 2025 of £13,662,126. The maximum value of the new contract is £1,785,226 per annum, should the optional extension be used, the maximum contract value for the 2 year period is £3,570,452.